Thank you for shopping at The Shops at Virality. 

We hope you are satisfied with your purchase. If you are not completely satisfied with your purchase, you may return the item within 30 days of the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, and other charges.

To be eligible for a return, please make sure that:

• The item is in its original packaging.
• The item is unused and in the same condition that you received it.
• You have the receipt or proof of purchase.

Please note that we cannot accept returns on the following items:

• Customized or personalized items
• Items marked as final sale.
• Items that have been altered or modified.
• Digital downloads and gift cards

To initiate a return, click this link and fill out the form with your order number and the item you would like to return:

We will then provide you with a return shipping label and instructions on how to send the item back to us.

We will also process your refund within 3-5 business days of receiving the returned item. If you have any questions or concerns about our return policy, please don’t hesitate to reach out.